General
Can I purchase individual pots?
All our pots are sold in sets for easy styling!
What are they made from?
All our pots are handcrafted from marine-grade fibreglass. Our pots strike the perfect balance between lightweight versatility and robust resilience!
How can I clean my pot?
Our pots can also be hosed/wiped down if they become dirty from high traffic areas.
Can all these pots be used for indoors & outdoors?
Each of our pot sets are designed to be weather resistant and are built for both indoor and outdoor use.
Why don’t your pots have drainage holes?
All our pots are designed with no drainage holes to ensure they are leakproof and leave no mess in your home or office! We wouldn’t want you having any spills on carpet or floorboards!
We recommend sitting your plant directly in the decorative pot. However, if you choose to repot directly into your decorative pot, please view our potting guide.
Can I plant directly into my pot?
Nursery pots are designed with 6-14 draining points to ensure adequate drainage. Most decorative pots are poorly designed with 1-2 holes from other manufacturers do not provide adequate drainage resulting in your plant to deteriorate over time.
Should I plant directly into my decorative pot?
When styling your plants, we don’t recommend repotting directly into your planter. most plants do not require repotting for 1-2 years’ time.
If you do want to plant directly into your decorative pot please read our repotting guide.
What is your repotting guide?
We recommend sitting your plant directly in the decorative pot. To enhance the overall look, you can top it off with a layer of coconut fibre. However, if you decide to repot directly into your decorative pot, we recommend drilling 6-8 holes in the base to ensure proper drainage.
Delivery & Shipping
When will my order arrive?
Due to the heightened demand placed on shipping providers, delivery times may vary. To ensure the safe arrival of your pot sets, we utilize a variety of shipping providers. Typically, orders are expected to arrive within a timeframe of 1-2 weeks.
Do you offer FREE shipping?
We offer complimentary delivery services for metro areas.
How much is delivery?
We offer complimentary delivery services for metro areas.
For areas classified as Zone 2, there is a fee of $29.
Zone 3 areas incur a charge of $99.
Unfortunately, we are currently unable to ship our pots to to NT or TAS & non metro QLD/WA areas.
Can I pick up my item?
For Local pick up in Melbourne please contact us and we can arrange local pick up to cut down shipping time.
Do you offer exchange or refunds?
The Customer is required to carefully examine the Goods upon delivery and promptly inform Simply Good Pots in writing within 24 hours of accepting the Goods if there are any visible defects, damages or issues with the product.
Please note that Simply Good Pots does not accept returns, exchanges, or provide refunds for cases where the Customer has changed their mind.
What if my Items arrived damaged?
If there are any visible defects, damages or issues with the product please contact us within 24 hours of delivery.